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Dear Mike,
We have decided that it must be time to take possession of our lovely new home. The sure sign is the fact that you have run out of new cartoons for the faxes you send to us! Seriously, Doug and I wish to express our sincere appreciation for the beautiful home built by your company. We are proud to own a Mike Garcia house and we tell everyone who will listen what a great builder you are. It has been our dream for a long time to live on the water (or maybe I should say my dream), so our new home truly is a dream home for us. We entered into this process with a little trepidation because of the expense involved, fears about lack of professionalism/quality and the overall vast nature of the project, you and your staff quickly put us at ease with your attention to detail, professionalism, personal service, and honesty. From the design process to the small day-to-day details of actually building the house, we have had a great deal of support from all of you to help us along the way with the decisions which needed to be made. I would like to make special mention of several people who made the process work smoothly. First and foremost, I wish to compliment the excellent work done by Mike Mott. It has been a pleasure to work with him. His knowledge, attention to detail honesty, integrity, humor, and hard work have overwhelmed us. It was very comforting to know that Mike was overseeing our home on a daily basis, because I always knew that he would give the same attention to details that I myself would have done. He treated our home as though it were his own and communicated all aspects of the construction process in an efficient manner. I would ofen ask his opinion on how to handle a situation because I trusted his judgment. Mike is quite an asset to your organization. In addition, the assistance provided by you Ingrid, Robin, Kathy, and Dave Micsky was invaluable. Ingrid gave us direct access to you which provided an opportunity to get to know you better. You were actually the person who sold us on building a house with Mike Garcia Homes. From our first meeting, Doug and I felt an immediate rapport with h you. We trusted your experience and integrity and felt that we could always get a straight answer from you. When we had special requests/concerns (e.g., Brazilian cherry floors), you always did your best to address them. Nothing was ever immediately deemed impossible, but was always given careful consideration. We were a little concerned that we would not continue to interact with you directly during the construction phase; but Mike M. was great and you were never more than a phone call away if the need arose. Robin was extremely helpful with selections and I could always count on her help if I had a question or concern. Kathy did a great job tracking down suppliers and prices for us. I know that we were a “special case” as far as the number of upgrades we made and Robin and Kathy were instrumental in helping that process go as smoothly as possible. Even through the high number of change orders, everyone was always pleasant and helpful. Last but not least, Dave was our “the buck stops here” man. He was always accessible if Mike M. wasn’t available or if a difficult to solve problem arose. Dave was professional and knowledgeable and as I am sure you know (based on the number of years you two have worked together) he is also a great asset to your organization. This experience of building a custom home has been a pleasant one thanks to all of you. Building a home is a very important and personal matter for a homeowner and I always had the feeling that you and your staff have a full appreciation of how sensitive your customers are about the final outcome of our joint project. Thank you for allowing us to have fun and customize our home to make it truly ours. Thank you for your attention to detail and your professional staff; but most of all we can’t thank you, enough for building us a beautiful quality home. Best wishes for the future and may God Bless and Protect you and your loved ones!
Dear Mike,
I wanted to let you know how appreciative we are for the outstanding work done by Mike Garcia Construction Inc. The project was an ambitious undertaking. The final product was outstanding and costs were within estimate. We were indeed fortunate to have been acquainted with and have Mike Garcia Construction perform the work. Our neighbors (including members of the Homeowners Association) were very impressed not only with the final product, but made many positive comments about the daily cleanup and how well the house was protected during the hurricane. We were first acquainted with Mike Garcia Construction through Joey Brookstein. We had worked with Joey for over a year on other projects and had high confidence in any of his recommendations. He is an outstanding organizer and manager, and one who a customer can trust. He is also a worker who jumps in to get the job done. He is in my opinion your greatest ambassador. The EIFS (stucco) had been a relentless problem that was always on my mind. After I met Carl Juran the first time I knew our problems were going to be resolved. His work was methodical and his plan detailed. There was no substitute for his many years of experience in the business. He made multiple trips, taking samples, etc., while he assessed the damage and refined his plan. It wasn’t a plan to retrofit, but a plan to rebuild the old fashioned way. Carl brought many details to my attention that I hadn’t considered.
I personally want to acknowledge the team: Udiel Barrios, Amy Otoole-Rhue, and Billy Neff, who worked under the watchful eye of Ron Abrams. It’s hard to believe that such a hard working and well coordinated team of professionals exists in this day and age. They never let up, not even for lunch. On bad weather days they took on other tasks such as interior moldings, always taking advantage of the time. In addition they were completely trustworthy, and always courteous and thoughtful. The success of this project is the sum of their dedication and professionalism. Both Henry Frye and Ron always took the extra step to ensure the overall quality of the project such as finding problems created by Brinks Home Security. Between them, they exhibited an enormous amount of knowledge. In addition, Henry Frye is in my opinion a “company man” never losing site of the corporate perspective whether it was a contractual issue, quality assurance, schedule, or costs. He is an excellent communicator who was prompt, and always able to clarify issues in a way that made sense to me. Lastly, Tony Mussomele was an exceptionally skilled bricklayer who worked tirelessly throughout the whole job. He was able to reproduce the details done by the original builder, but much better. Tony recommended the brick we ultimately chose based on the style of our house, and made arrangements for us to view a home he had built with that brick. He was referred to by several neighbors as an artist. I agree. As I said, we were lucky to have Mike Garcia Construction, Inc., and we believe the end result is a better home then ever. We plan on doing additional work including: a first-level expansion, and replacement of all windows with Anderson. You can be assured that we look forward to working with your company and staff again in the future. Please feel free to use us as references for any future customers.
Dear Mr. Garcia,
Your company recently completed the remodeling of our new home in Nokesville, VA, and I would like to tell you how pleased my wife and I are with the results. A few minor items remain to be completed. Nevertheless, my wife and I have had the pleasure to witness the outstanding workmanship and professionalism of all of your employees who have been involved in this project. Henry’s initiative and “can do” attitude were very much appreciated. His actions were the contributing reasons that lead to issues being resolved in a timely manner. Henry truly represents the good name and reputation of your company.
Dear Mike,
The referenced project has been a long arduous task over the past 1.5 years involving some extremely difficult terrain and challenging logistics. In spite of the challenges, including the project site being on a mountain top, you overcame all obstacles. From dealing with the Prince William zoning board in an attempt to get a variance to hammer/hoe and removal of the solid rock when you began excavation for the garage until final completion, it has been a journey. But in spite of these obstacles on May 25, 2010 you handed me the keys to a home worthy of mention in the Architectural Digest. I would like to give a special thanks to Mike Mott, your site superintendent. His performance was outstanding during the entire project. He is professional, knowledgeable, honest, and trustworthy. There was never any attempt on his part to dance around a problem or issue and most of the time recommend an appropriate solution to the problem at hand. His dedication to my project was outstanding. I would also like to thank Tina Bell and her support from the home office. She provided accurate billing and if any questions came up on specifications or selection of product she was always there to help. If in the future, there is a need for recommendation from a satisfied customer, please do not hesitate to ask.
Thank you again for your professional performance.
Mr. Garcia,
Diane and I want you to know that we consider our recent experience with Garcia Construction to be the most positive one we have ever had with a contractor working on our home. The professionalism displyed by your entire staff, from office personnel to the field, was exemplary. All personnel were courteous, thoughtful, and most importantly kept the customers needs to the forefront of their actions. A staff that provides this kind of support speaks highly of your operation. Please convey our thanks to them for an outstanding job. Although all personnel whom we came in contact with did an outstanding job we would remiss if we did not single out a few for special thanks. First we would like to recognize Carl Juran for putting the renovation plan together and helping us get it off the ground. Secondly, we would like to thank Sandy Gorur for her outstanding design work in making the addition fit our needs and a special thanks to Tina for her financial and coordination efforts. Last, but certainly not least, a special thanks to Henry Frye who worked with us on a daily basis for the last 3 months ensuring all that was beibng done met our needs and expectations. These individuals make a great team. It was a pleasure doing businesss with you and if we have any renovation or building in our future we will start by calling Garcia Construction.
Thanks for a job well done.
Dear Mike,
Kris and I wanted to let you know how much we have appreciated your commitment to excellence. It has been a real pleasure for us to know that after you completed our house that you and your staff have continued to ensure that we are completely satisfied. It seems every time you or Dave are in the area you stop by to make sure that everything is ok. I was so impressed when Dave called after we had been in our house for six months and asked if he could do a walk through to see if there was anything that might need to be redone. Buying our house from Garcia Construction was the easiest house we have ever purchased. We have appreciated the fact that you said what you would do and did it. Your help with laying out our rec room so that Kris could visualize the end result really helped her. When you said our house would be energy efficient you were not kidding. Our electric and gas bills are 20% less than that of our neighbors, with the same square footage. I think the biggest complement that I could give to you came from my father. Mike, you know my dad was a builder for 31 years. When he saw our house for the first time, he did one heck of an inspection. When he was done he said that this is the way a house was supposed to be built and that he couldn’t believe that in this day and age that we had found a builder who still showed pride in his work. Mike, Kris and I feel that building our house was a real partnership between us and Garcia Construction and I think we did one heck of a good job. Thanks again for all of your professionalism and that of your staff. We wish you the very best in your future endeavors.
We wanted to take this opportunity to commend you and your staff for our lovely home. Needless to say, building a new home is an exciting, as well as an often overwhelming undertaking. Thanks to your staff, the process was made easier. From the onset, Kathy Sobrio and Michael Bullington were extremely helpful in answering our many questions and allowing us access to the Stoneleigh Model (for measurements, family treks, etc.). I’m sure we set a record for the number of repeat visits to the model, and on each visit we were met by a smiling Kathy and/or Michael. They were never too busy to spend a few minutes chatting with us. Your office staff, Lisa, Jennifer, and Myrna were outstanding. They were always cordial and professional in their dealings with us. Dave and Jerry were a great help in the planning and design of our porch, as well as providing answers to our numerous questions. We love our deck and look forward to enjoying our porch in the near future. Andy and his crew have done an excellent job on both. Andy and Henry took great pains to make sure that we approved of the location and design of the stairs, as well as the design and layout of the deck and porch. We can’t say enough good things about Henry! Throughout this whole process Henry has been a saint. He answered our questions and often offered suggestions. He accommodated our schedule and met with us at our convenience (mornings, evenings and weekends). Even though his schedule is hectic and demanding, he always responded promptly to our calls. Despite the many demands placed upon Henry, he is always pleasant, polite and professional. Lastly, Mike, we would like to thank you. It was our pleasure to have our home built by a “quality” contractor.
Dear Mike,
We couldn’t imagine trusting our dream home to anybody but you. Thank you for making this possible for us… and thank you for surrounding yourself with the Best people! You have a first rate operation built on a foundation of quality, commitment and a love of what you are doing. That can only translate positively to your homeowners and to the general public that here is a builder to follow. When our friends tour our home and remark that this house already has heart, then you know that love, attention and talent are the building blocks. I’ve come a long way, baby… since the first time I sat across the table from you and Mr. Talent (Dave Guy). And although Wayne could see the future and the happiness that lay ahead, I needed the push, shove and convincing that this would work out. Now I’m leading the charge shouting from the hilltop that this was the most rewarding and ultimately, happiest journey I’ve been on. We feel blessed to have worked with so many wonderful people … and while we’re feeling so “generous” we think you should give everyone a raise!!! Please come see us anytime. You and your “family” are always welcomed.
With much Gratitude and Warmth,
Dear Mike,
As we continue the move-in into our new dream home, we want to take this opportunity to express our appreciation to you and your staff for one of the most positive experiences of our lives. We must admit, we worry a lot — especially when we spend lots of money! However, everyone on your staff was always professional and customer service oriented. In particular, working with Dave Micsky was a great pleasure! He’s a down to earth guy who knows his “stuff”. He was always willing to help and do the little extra things that make a big difference. We especially appreciate his honesty throughout the process. Everyone warned us to always be on guard when building a house. But very quickly we came to trust Dave and are very appreciative of the peace of mind he gave us throughout the construction process. At times it seemed as if he cared more about my house than we did!! Finally, Mike we want to let you know that we’ve never done business with any organization that lived up to the expectations created during the selling process. Your assistance in helping us acquire the land, your overwhelming flexibility in selections and options, and your finishing the project on time was truly appreciated. We take our hats off to you and your staff. You’re the first company to live up to and even exceed our expectations for sales and SERVICE.
Dear Mike and Robin,
Losing our home was one of the most difficult things that we have ever experienced in our life. It’s impossible to describe the pain we felt as we watched our dream of 25 years go up in flames. Our daughter didn’t have her stuffed animals to sleep with or her favorite pillow to lay her head on. We didn’t have warm clothes or even the most basic day-to-day items. Our hearts were broken and our lives felt out-of-control. There were times when we weren’t sure if we would make it through another day. God’s word says that all things, good and bad, work to the good of those who love him and are called according to His purpose. We held on tight to that scripture, believing God would turn this tragedy into something that would be a testimony to His name. Today we are in a home more beautiful than we ever envisioned! We know that God’s word is true and He does His good works through good people like you. Thank you for not only building our home, but also for helping us begin to rebuild our lives. Thank you for being flexible with us and allowing us to do things that you don’t ordinarily let clients do. We realize that this type of home building is not what you normally do. That makes us even more grateful to you for accepting this job. We are proud to own a Mike Garcia Home.
